A flooded basement doesn't wait for business hours, and neither do we. Aqua Guard Water Damage keeps trucks staged around Eden Prairie so a licensed technician can be pulling standing water within the hour, not scheduling you for next Tuesday.
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Our Eden Prairie technicians hold IICRC water restoration certifications and carry that training into every job, from a Category 1 clean-water leak to a Category 3 sewage backup. We're not a call center routing you to a random subcontractor; we're the crew that shows up.
We answer our own phones around the clock in Eden Prairie, which means the person who books your appointment already knows our schedule, our crew availability, and how fast we can realistically get a truck to your address.
We also carry direct experience working alongside insurance adjusters, so the documentation we generate on day one is already formatted the way most carriers expect to see it.
A stain that keeps reappearing after you paint over it is a signal, not a coincidence — the moisture source behind the wall hasn't been addressed and needs a moisture meter reading, not a fresh coat of paint. Repainting without finding the source just hides the problem for a few more weeks.
If opening windows and running a fan doesn't clear the smell within a day, the moisture source is still active and needs professional extraction, not just ventilation. A smell that returns after cleaning is a strong sign the moisture is still present.
Carpet that stays damp or squishy days after you last noticed water is holding moisture against the subfloor, which is exactly the condition that lets mold take hold underneath.
An unexplained jump in your water bill is frequently the first sign of a slab leak or a failing supply line long before any visible water appears. Catching it at this stage is far cheaper than waiting for a visible flood.
Wallpaper that lifts at the seams after being fine for years is often a sign that humidity or a slow leak has changed the moisture level inside that wall.
Any visible mold, even a small patch in a corner or along a baseboard, means conditions behind that surface have supported growth for a while and the moisture source needs to be found, not just the mold wiped away.
Our Structural Drying process covers every stage of a water loss, from the first extraction pass to the final coat of paint, so you're never left coordinating separate contractors mid-project.
We prioritize extraction speed above everything else in the first hour, because every additional hour standing water sits raises the odds of secondary damage to subfloors and framing.
Equipment placement isn't guesswork; it's calculated from psychrometric readings taken at the start of the job and adjusted daily as conditions change.
Category 3 blackwater intrusions require full PPE, controlled demolition of porous materials that can't be sanitized, and hospital-grade antimicrobial treatment before reconstruction begins.
If mold has already taken hold, our containment and remediation process isolates the affected zone with negative air pressure before any demolition begins, keeping spores from spreading to unaffected rooms.
The same team that documented the damage and dried the structure hands off directly to reconstruction, which keeps the whole timeline shorter and the paperwork simpler.
Furniture, documents, and electronics affected by water intrusion get assessed on-site, with salvageable items cleaned and stored while unsalvageable items are documented for your claim.
Dispatch asks enough to prep the right equipment before the truck even leaves, so the crew isn't guessing what they'll find on arrival.
We document the loss with photos and moisture readings before touching anything, which also protects your insurance claim.
Standing water comes out first with truck-mount equipment, then air movers and dehumidifiers go to work based on the psychrometric numbers we recorded.
Once moisture readings confirm the structure is dry, we hand you documentation and move into any needed reconstruction.
We operate under proper licensing and insurance in every market we serve, with documentation available on request.
Local staging means shorter drive times, which matters most in the first hour after a water loss.
Flat-rate pricing means the number we quote is the number you pay, regardless of how long the drying cycle takes.
A guarantee only means something if it's backed by a second set of moisture readings, not just a handshake at the end of the visit.
Every job closes with documented moisture verification, because a guarantee that isn't backed by data isn't much of a guarantee.
Our technicians don't get paid faster by closing jobs early, which keeps the incentive aligned with actually finishing the drying properly.
Call +1-844-234-5373Whether your address falls in 55344 55346 55347 or one of the neighboring zip codes we cover, the same crew and the same response standard applies.
We track call volume by zip code across Eden Prairie to keep crew staffing matched to where emergencies actually happen most often.
"The team here in Eden Prairie treated our emergency like it actually mattered, not like another ticket in a queue, and the drying documentation they left us was thorough enough to hand straight to our insurer."
James R., Eden Prairie"What impressed me most was the daily moisture log — I could actually see the numbers improving instead of just being told to trust the process."
Denise M., Eden Prairie"They didn't cut corners on the contaminated water cleanup even though it would have been faster to skip the sanitization step — that mattered to me given we have young kids in the house."
Marcus T., Eden Prairie"Fast response, clear pricing, and they coordinated directly with my insurance adjuster which saved me a huge headache during a stressful week."
Priya S., Eden Prairie"The thermal imaging inspection found damage behind a cabinet we never would have thought to check, which probably saved us from a much bigger mold problem down the road."
Carlos V., Eden Prairie"They minimized business disruption by sectioning off the wet area instead of shutting down the whole space during drying."
Angela F., Eden Prairie"The tech explained exactly which boards needed to come out and which ones tested dry enough to keep, so we didn't pay to replace more than necessary."
Tyrone B., Eden Prairie"They explained the sump discharge issue causing our crawl space flooding in plain terms and fixed it as part of the same visit instead of scheduling a separate appointment."
Wendy K., Eden Prairie
